The call always lands when you are nowhere near a desk. A customer wants an ETA, a site wants to know if the truck left, and you are standing in a car park with a phone. The Ctrack Crystal app puts your whole fleet on that phone, so you answer in seconds instead of ringing round drivers.
Trusted by leading Australian fleets
See the Ctrack Crystal vehicle tracking app on a real fleet. We will walk you through the live map, alerts and driver scores on both the app and the desktop platform.
Most fleet questions are not complicated. Where is that van. Did the ute leave the depot. Who was driving when the speeding alert came through. They are only hard because the answer lives on a screen back at the office, and you are not at the office.
The Ctrack Crystal app moves that screen into your pocket. Sign in on an iPhone, iPad or Android device and you get the same live map, the same alerts and the same trip history your dispatcher sees, on the same account. If you are still choosing the underlying platform and hardware, start with vehicle tracking. This page is about the mobile app that sits on top of it.
A desktop platform answers questions when you are sitting down. Most of the day, you are not. Mobile access changes which problems you can actually deal with in the moment.
An ETA request used to mean ringing the driver, waiting for a callback, then ringing the customer. Open the map, tap the vehicle, read the address and speed, and reply while you are still on the call. The driver never gets interrupted mid-run.
Vehicles move at night, on weekends and on days you are not rostered on. A geofence alert pushed to your phone tells you a vehicle left the yard at 2am while there is still time to act, rather than on Monday morning when you are reading a report.
A customer says nobody turned up. A driver says they waited twenty minutes. Trip history and replay show where the vehicle was and how long it sat there, timestamped. The argument ends quickly and without anyone's word against anyone else's.
Three parts, and only one of them is the app. A GPS tracking unit is fitted to each vehicle, hardwired or plugged in, and reads its position, speed and ignition state.
That unit reports over the mobile network to the Crystal platform, hosted in Australian data centres. The app is the third part: it signs in to the same Crystal account as your desktop users and renders that data as a live map, an alert feed and a trip history. Nothing is tracked by the phone itself, which is why the vehicle stays visible after the driver has walked away from it.
The app is not a cut-down viewer with a map and nothing else. The work you would do at a desk mostly travels with you.
Free to download on iOS and Android, and included with your Crystal subscription. Sign in with your existing Crystal account and your fleet is already there. Not a customer yet? Book a demo and we will set you up with a login first.
Australian support on (02) 9429 3900. Your data is held in Australian data centres.
Ctrack runs two mobile apps because managers and drivers need different things. Most operations end up using both, on the same platform.
| Who | App | What they use it for |
|---|---|---|
| Fleet or operations manager | Ctrack Crystal app | Live map, alerts, driver scores and reports away from the desk |
| Supervisor or dispatcher | Ctrack Crystal app | Find the nearest vehicle, assign a job, message the driver |
| Driver in the cab | Ctrack driver app | Pre-start checks, job dispatch, messaging and electronic work diary |
| Back office and finance | Crystal on desktop | Full reporting, exports and integrations into your other systems |
One subscription, one account, one set of vehicles. Whichever app someone opens, they are looking at the same fleet data rather than a separate copy that has drifted out of date.
The app is one way into the platform. These are the jobs it is most often opened to do.
The platform and hardware behind the app. Live GPS tracking for cars, vans, utes and trucks.
One view of a whole mixed fleet, from light commercials to heavy vehicles on long runs.
Draw a boundary around a site or depot and get alerted the moment a vehicle crosses it.
When a vehicle is taken, live position and timestamped history give police something to act on.
Plan tighter runs and dispatch the nearest vehicle instead of the one you thought of first.
The in-cab companion. Pre-start checks, job dispatch, messaging and electronic work diary.
Part of the Ctrack platform
The tracking app runs on the same Crystal platform as the rest of your operation.
See how Australian fleets use the Ctrack Crystal app to answer the where-is-it question in seconds, catch after-hours movement and coach drivers from real data. Book a demo and we will show you the app on a fleet like yours.
