Contact Ctrack Australia
Ready to transform your fleet operations? Our team is here to help with product demos, pricing, technical support, and account queries.
Existing customers can call for live support and after-hours escalation.
Best for non-urgent technical questions, platform access, and service follow-up.
Use this inbox for invoice requests, statements, and account paperwork.
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Complete the form below and our team will get back to you within one business day.
Contact channels
Choose the quickest route for your enquiry so the right Ctrack team picks it up first time.
Support inbox
Platform help, service follow-up, and technical questions.
Billing queries
Invoices, statements, remittance paperwork, and account administration.
Macquarie Park
6 Eden Park Dr, Suite 4, Level 4
Macquarie Park, New South Wales 2113, AU
Servicing all of Australia
Ctrack provides installation, support, and field services across every state and territory. Wherever your fleet operates, we're there.
Need urgent support?
Existing customers can call the support line during business hours for immediate help. For non-urgent issues, send details to our support inbox. After-hours emergencies are escalated via the support line.
Frequently asked questions
Common questions about getting in touch with Ctrack Australia
For general enquiries and sales, you can call us on (02) 9429 3900 during business hours (Monday to Friday, 8am to 6pm AEST), email sales@anz.ctrack.com, or complete the contact form on this page. For existing customer support, call 1300 304 033 or email Support@anz.ctrack.com. Billing questions can be sent directly to billings@anz.ctrack.com.
Our sales team aims to respond to all enquiries within one business day. For urgent enquiries, we recommend calling (02) 9429 3900 to speak with our team directly. Technical support for existing customers is available on 1300 304 033, Monday to Friday, 8am to 6pm AEST, with after-hours emergency escalation.
Yes. We offer personalised product demonstrations tailored to your fleet requirements. You can book a demo through our demo request page or mention it in the contact form above. One of our specialists will contact you to arrange a suitable time.
Yes, our team can arrange on-site consultations and demonstrations at your premises for qualified fleet operators. Contact us to discuss your requirements and we will coordinate a visit from your nearest Ctrack office.
Ctrack's Australian office is located at 6 Eden Park Dr, Suite 4, Level 4, Macquarie Park NSW 2113. We provide nationwide coverage with installation and technical support services across every state and territory, including all major metropolitan and regional areas.
Nationwide coverage across Australia
Head office in Macquarie Park with field teams and support across every state and territory. Wherever your fleet operates, we're there.
Ready to transform your fleet operations?
Join thousands of Australian fleets already benefiting from Ctrack's fleet management solutions.