Delivery fleet management software for distribution.
Late deliveries damage customer relationships. Inefficient routes waste fuel and limit daily stops. Ctrack provides delivery fleet management designed for Australian courier services and distribution.
Trusted by leading Australian fleets
Streamline your delivery operation.
Distribution and courier operations face constant pressure. Customers demand faster delivery and accurate ETAs. Fuel costs continue rising. Drivers work long hours managing tight delivery windows.
Customer calls about deliveries
Without proper fleet management, you're constantly reacting. Customer calls asking where their delivery is. Drivers calling for guidance. No visibility into delivery progress.
Vehicles breaking down
Vehicles breaking down during peak periods. Fleet maintenance happens after breakdowns rather than on schedule. This disrupts delivery routes and impacts customer satisfaction.
No proof of delivery
No proof of delivery when customers claim non-delivery. Paper-based documentation gets lost. You need digital proof to resolve disputes immediately.
Real-time tracking for complete visibility.
Real-time GPS fleet tracking shows the exact location of every vehicle in your delivery fleet. You see which deliveries are complete, in progress, or running behind schedule.
Your job dispatch team accesses live tracking showing all active deliveries. Provide accurate information immediately without calling drivers.
Mobile devices automatically update location and delivery status. Timestamps captured for each stop, calculating actual vs. planned delivery times.
Customer-facing links let recipients see delivery progress in real-time. Reduces inbound calls and improves customer satisfaction.
GPS tracking data feeds into route planning algorithms. The system learns which routes work efficiently based on traffic and delivery patterns.
Route optimisation to reduce costs.
Route optimisation transforms how you plan daily delivery routes. Traditional manual route planning takes 45 minutes each morning. Intelligent algorithms consider traffic patterns, delivery windows, fleet capacity, and driver hours simultaneously.
Efficient sequencing
The fleet management software calculates the most efficient delivery sequence for each driver, accounting for time-sensitive deliveries while balancing workload across your team.
Reduced mileage
Route optimisation typically reduces unnecessary mileage by 15-30%. Less driving means lower fuel consumption and more time for actual deliveries.
Dynamic updates
The system updates routes dynamically when conditions change. If a customer reschedules or traffic causes delays, the platform recalculates optimal routes for remaining stops.
Proof of delivery for customer disputes.
Digital proof of delivery eliminates disputes about whether deliveries occurred. Courier drivers capture customer signatures, photos, and delivery notes directly on mobile devices. The system timestamps and geo-stamps every delivery for complete audit trails.
- Signature capture verifies recipient acknowledgement
- Photo documentation shows package condition and delivery location
- GPS tracking confirms the correct address
- Automated notifications with delivery times and photos sent to customers
Fleet maintenance to prevent downtime.
Proactive fleet maintenance prevents delivery vehicles from breaking down during runs. Fleet maintenance scheduling tracks service intervals based on actual mileage and engine hours.
When service intervals approach, the system generates automatic alerts. Schedule fleet maintenance during off-peak periods.
Track oil changes, tyre rotations, and brake inspections with separate intervals and reminders for each service type.
Complete vehicle history showing every service performed, parts replaced, and issues resolved. Helps with warranty claims.
Driver management for safety and performance.
Driver management features monitor courier driver behaviour, enhance safety, and reduce crash risk. The system tracks harsh braking, rapid acceleration, speeding, and other risky driving patterns.
Driver scorecards
Safety metrics, fuel efficiency, and adherence to optimised routes. Identify which delivery drivers need coaching on specific behaviours.
Harsh braking alerts
Harsh braking events logged with location and time data. Often indicates following too closely or distracted driving.
Work hour tracking
Monitor daily and weekly driver hours, alerting when drivers approach legal limits. Ensures compliance with driver fatigue regulations.
Performance recognition
Identify your best delivery drivers who consistently arrive on time, drive safely, and follow optimised routes. Improves driver morale.
72% of fleets report fewer accidents after implementing driver management systems. Many insurers offer fleet discounts for using telematics and driver monitoring.
Complete fleet tracking visibility.
Fleet analytics provide comprehensive visibility into your entire courier and delivery fleet. Every delivery vehicle appears on a unified dashboard showing real-time location, current activity, and status.
See which fleet vehicles are actively delivering, returning to depot, or idle. Identify productivity opportunities across your fleet operations.
You don't just see where delivery vehicles are but what they're doing. Delivery status, remaining stops, and work hours all appear in one platform.
Analyse which delivery areas require the most time, which routes experience frequent delays, and how seasonal demand affects your fleet.
Vehicles entering geofenced areas, extended idle times, after-hours use, and fleet maintenance due dates all trigger automatic notifications.
The Ctrack Advantage
One platform. Three pillars. Complete fleet intelligence.
Predict
Foresight that keeps your fleet moving. Anticipate maintenance, optimise routes, and reduce costs before issues arise.
Protect
AI-powered safety without surveillance. Real-time fatigue detection, driver coaching, and claims exoneration.
Comply
Built-in compliance that scales. Centralised records, audit-ready reports, and continuous regulatory alignment.
Frequently asked questions.
Practical answers for delivery fleet operations and management teams.
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